Spryker was the right choice to relaunch our B2B E-Commerce system
We use Spryker Commerce OS since January 2020 for our relaunch of our customer touchpoints (webshop and website). We use Spryker as the …
Overview
What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Custom functionality (60)8.383%
- Product catalog & listings (60)8.080%
- Product variations (63)7.474%
- Product management (60)6.969%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
63 people also want pricing
Alternatives Pricing
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
What is Squarespace?
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.
Spryker Cloud Commerce OS Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Spryker Cloud Commerce OS Screenshots
Spryker Cloud Commerce OS Videos
Spryker Cloud Commerce OS Competitors
Spryker Cloud Commerce OS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | global |
| Supported Languages | English, German |
Frequently Asked Questions
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.
OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.
Reviewers rate Order processing highest, with a score of 8.7.
The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(89)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.
Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.
Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.
eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.
Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.
Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.
Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.
Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.
Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.
Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.
Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.
Attribute Ratings
Reviews
(1-13 of 13)Companies can't remove reviews or game the system. Here's why
We use it as an e-commerce solution in a complex environment with lots of legacy systems
- Extendable
- Open Code
- High end business Features
- Documentation
- Fluctuation in contact persons
- Steep learning curve
We use it for our own brands, as for our retail business. We can easily develop both streams in one platform and share features between the different markets around the world.
- Flexibility to configure each store individually in every detail.
- Modularity. Features can be easily be extended or adjusted.
- Middleware component connects different ERP systems to our backend.
- Upgradeability. Each ne release must be covered with with a migration document, but its missing most of the times.
- Best practices and developer education is lacking of documentation and support.
- The vendor platform lacks of test and documentation.
Score 9 out of 10
Vetted Review
Verified User
We implemented Spryker Cloud Commerce OS for different scenarios and requirements. Whether for marketplaces that bring together many users in different roles, B2B procurement platforms that map large assortments and product data volumes, or service platforms that establish completely new usage models.
- Spryker Cloud Commerce OS is performant, especially if you have millions of products and transactions.
- The software architecture of Spryker Cloud Commerce OS is modular and adaptable.
- Spryker Cloud Commerce OS offers many features out of the box.
- Getting started with Spryker Cloud Commerce OS for new developers is not trivial.
Score 9 out of 10
Vetted Review
Verified User
Spryker is the most scalable and flexible PHP based commerce enterprise system on the market. We use it to solve complex challenges that other technologies couldn't manage.
- Scalability.
- Modularity.
- Process design.
- APIs could be improvred.
- Updateability.
July 14, 2021
Spryker from a digital partner's perspective
We are a reseller and implement Spryker [Cloud Commerce OS]! Our experience is that with the Commerce OS, Spryker has created a unique operating system for the development of digital business models in all industries, both B2B and B2C. It enables the implementation of all conceivable customer interfaces in order to map the increasing diversity of devices within the framework of an increasingly complex customer journey and to position companies for the future. Today, the end customer decides which channels he uses to contact the company and its product range, how he prepares his purchase, and how he ultimately buys. Be it via the desktop store, blockchain and bot technology, or voice assistants such as Alexa. The modular architecture of Spryker [Cloud] Commerce OS delivers a highly productive platform with high flexibility and allows working in a try & error mode, whereby promising models can be developed and expanded based on data and customer preferences.
- Modular architecture with numerous extensions
- Open, scalable technical basis
- Clear separation of backend, frontend and APIs
- Very fast TTM
- No high investments over a longer period of time, thus ROI is achieved faster
- That there is also a license model for smaller companies
We are consulting and implementing projects using Spryker Commerce OS. We have a dedicated business group focusing on eCommerce implementations and Spryker is one of our focus platforms. With this, we are helping our clients to get up and running in the eCommerce world, enabling digital processes for end customers and business users.
- Brings a large bouquet of out-of-the-box functionality
- Modularity for an easier selection of required functionality
- Fast time to market
- Easy accessibility by pre-defined APIs to work with available data objects
- Documentation is sometimes outdated
- Some functionality is still a bit buggy
- Room for improvement on API coverage for some data objects
We want to actively shape the changes in B2B SHK and are setting a big exclamation mark in the market with the shop. Spryker [Cloud Commerce OS] is the right partner to position COLONS.de in the digital market.
As a closed shop, we need specific B2B features that allow larger customers to keep an overview of their purchasing processes.
As a closed shop, we need specific B2B features that allow larger customers to keep an overview of their purchasing processes.
- The B2B functionalities are very mature
- High-performance system that can cope with a large number of SKUs
- Scalable
- Simple connection of existing API´s
- Maintenance
- Few developers with a lot of experience in the market
- The CMS functionalities could be significantly more innovative
February 11, 2021
Good scalable eCommerce platform that enables fast time to market and is suitable for complex business scenarios
<div>As an agency, we implement complex eCommerce solutions for our customers - Spryker serves as the operating system and forms the basis for the eCommerce processes. Spryker is implemented company-wide and puts a digital layer over the existing business model. The modularity of Spryker, as well as the consistent API First approach, enables us to roll out MVPs quickly and efficiently and to integrate Spryker even in the most complex infrastructures. </div><div><br></div><div><br></div>
- Middleware
- Headless
- Modularity
- API First
- The learning curve is relatively flat
January 14, 2021
Spryker from a Solution Architect's perspective
We implement Spryker Cloud Commerce OS for our customers. They are using it as their main commerce system. Integrating commerce, PIM, and ERP systems is a part of most projects. Increasing revenue and sales conversion by improving the performance and user experience of their commerce system is a major task. Spryker Cloud Commerce OS enables our customers to extend their commerce operations to create a marketplace.
- Front-end performance
- Consistent architecture makes it easier to implement new features
- GLUE API as headless front-end
- Offers a variety of sales channels
- Maintaining (billions of) merchant prices
- Usability of the Zed front-end
- Out-of-the-box SEO capabilities
January 11, 2021
One of the best B2B eCommerce Suites on the market
Together with our clients we use Spryker to solve the eCommerce problems of today and tomorrow. As an agency we don't use Spryker ourselves to sell our products but we conceptualize, implement and customize Spryker according to our clients needs. Spryker's modern architecture and massive out of the box functionality (which is highly customizable) enables us to provide the transactional platforms our clients are demanding. With Spryker we can solve the most common eCommerce business problems of today: Scalability, Flexibility and Customizability. With Spryker OS Commerce you aren't limited in any of those areas.
- Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
- Scaling - Modern architecture makes it possible to scale flexible.
- Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
- Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
- Order Management.
- Marketplace (allow 3rd party distributors to sell via your platform).
- Search (Out of the Box configuration for ElasticSearch could be improved to lead to "better" search results).
- Hosting (usually Spryker is only available hosted via Spryker which is a bit difficult for companies which want to be more independent).
December 21, 2020
Spryker Cloud Commerce OS enables rapid go-live thanks to packaged business capabilities.
Spryker is used by a large part of the organization. It is used to sell projects. It is deeply integrated with back-end systems such as SAP, ERP, and Salesforce. The advantages of Spryker are the numerous business capabilities that enable a quick start.
- Separation between front-end and back-end
- Headless approach and very flexible [when] used by front-end
- Packaged business capabilities.
- Ready integration with third-party systems.
- Global footprint, especially in China.
- Improvements by the PaaS model.
December 21, 2020
Using Spryker Commerce OS is one of the best way to build up a digital transactional business
Spryker Commerce Cloud OS is being used by a large part of our organization. We solve problems of our Customers especially in B2B and Unified Commerce Sector. In particular, we are pushing for a very customer-centric approach and deep integrations into existing infrastructures. Especially the packaged business capabilities brings a high modularity and flexibility and this is what our customers need to be competitive and Spryker delivers.
- Packaged business capabilities.
- Headless approach.
- Separation between front-end and back-end.
- High flexibility and modularity.
- API-first.
- Integration with third-party systems.
- Global footprint.
- Improvements in PaaS.
November 29, 2020
Great product for ambitious B2B commerce endeavours
We use Spryker [Cloud] Commerce OS to support our clients in realizing their ambitious digital commerce strategies. It helps us support complex transactional models as well as the specialized product and pricing models prevalent in B2B-Commerce-Cases.
- Allows individual extensions for individual customer cases
- Provides a wealth of standardized modules for various business cases
- Drives innovation and encourages customers to think beyond standard usage
- Pace of innovation challenges ability to provide a 100% complete implementation/docs
- Headless-approach/API does not yet cover 100% of features